Change to data classification for Copilot usage information in the Microsoft 365 admin center and Viva Insights

Change to data classification for Copilot usage information in the Microsoft 365 admin center and Viva Insights

Customers are no longer required to have optional diagnostic data enabled as a prerequisite for the active usage metrics currently displayed in the Microsoft 365 Copilot usage report in the admin center and a subset of the metrics displayed in the Microsoft Copilot Dashboard in Viva Insights. The data that powers these metrics has been reclassified as required service data. Previously admins were required to enable optional diagnostic data in order for these metrics to comprehensively capture users’ active usage of Microsoft 365 Copilot features. 

When this will happen:

This is available now.

How this affects your organization:

This update applies specifically to data points that convey intentional active usage of Microsoft 365 Copilot such as last activity date per user and count of users per Copilot feature. All of the metrics in the Microsoft 365 Copilot usage report in the admin center fall into this category. There are five metrics in the Microsoft Copilot Dashboard in Viva Insights, however, for which the underlying data will continue to be classified as optional diagnostic data. For example, the “total emails sent using Copilot” metric in the Microsoft Copilot Dashboard in Viva Insights is calculated based on actions that happen after Copilot is intentionally used to generate and insert an email draft; the data that underlies this metric will thus continue to be classified as optional diagnostic data. These metrics are documented in the Learn page for the Microsoft Copilot Dashboard. It is possible that in the future additional metrics may be introduced to these reports that are based on information classified as optional diagnostic data. This will be communicated via Learn page documentation. For this change to take effect, devices must be updated to the following Microsoft 365 application versions (or later): 

What you can do to prepare:

No further action is needed as long as users’ devices have been updated to the application versions listed above.

Please click Microsoft 365 admin center Microsoft 365 Copilot usage to learn more.